Privacy Policy

 

This Privacy Policy explains how Kan-Del, LLC  (referred to as "we", "us", or "our") collects, uses, and shares your personal information when you visit or make purchases on our website, Kan-Del (the "Site"), or interact with us in other ways (collectively, "Services") which include the Website. By using our Services, you agree to the practices described in this policy. If you don't agree, please refrain from using our Services.

1. Information We Collect

We collect different types of personal information depending on how you use our Services. Here's a breakdown:

A. Information You Provide Directly

When you interact with our Site, you may provide us with personal details such as:

  • Basic Info: Name, email address, phone number, and mailing address.
  • Order Details: Information related to your orders, including payment details, billing and shipping addresses.
  • Account Info: Username, password, and security questions for your account.
  • Shopping Preferences: Items you browse, add to your cart, or wish list.
  • Support Info: Any information you provide when contacting customer support.

B. Information We Collect Automatically

We also collect certain details automatically as you use our Site, including:

  • Usage Data: Information like your IP address, browser type, device info, and browsing activity.
  • Cookies and Tracking: We use cookies (small files that store information) to help improve your experience, remember preferences, and analyze site usage.

C. Information from Third Parties

We may receive information from third-party sources, such as:

  • Service Providers: Payment processors, shipping companies, and customer support platforms.
  • Marketing Partners: Third-party platforms we work with to provide personalized ads or track analytics.

2. How We Use Your Information

We use the information we collect for several purposes, including:

A. To Provide Our Products and Services

  • Processing and fulfilling your orders.
  • Sending you updates on your account and purchases.
  • Managing returns, exchanges, or refunds.

B. For Marketing and Advertising

  • Sending you marketing emails, special offers, and advertisements (with your consent).
  • Personalizing the experience by showing you relevant products and ads on our Site and other websites.

C. To Improve Security and Prevent Fraud

  • Detecting and preventing fraudulent activity.
  • Keeping your account and transactions safe.

D. To Communicate with You

  • Providing customer support and responding to your inquiries.
  • Keeping you updated on your orders and other important information.

3. Cookies and Other Tracking Technologies

We use cookies to enhance your experience and analyze how our site is used. You can adjust your browser settings to manage cookies, but blocking them may affect the functionality of our site.

For more details on our cookies, please check Shopify’s Cookie Policy.

4. Sharing Your Information

We may share your personal information in certain situations, such as:

  • With Service Providers: We may share your information with vendors who help us process payments, ship orders, provide customer support, or perform analytics.
  • For Legal Reasons: We may disclose your data if required by law or to protect our legal rights.
  • In Business Transfers: If our company is sold, merged, or reorganized, your information may be transferred as part of that process.
  • Public Content: If you post a product review or other content on our Site, it may be visible to others.

5. Third-Party Websites and Links

Our Site may link to third-party websites. We are not responsible for the privacy practices of those sites. Be sure to review their privacy policies before sharing any personal information.

6. Children’s Privacy

Our Services are not intended for children, and we don’t knowingly collect information from anyone under 16. If you believe a child has shared their personal information with us, please contact us so we can delete it.

7. How We Protect Your Information

We use reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. For sensitive information, we recommend using secure methods of communication.

8. How Long We Keep Your Data

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information:

A. Access Your Information

You may request to see the personal information we have about you.

B. Delete Your Information

You can ask us to delete the information we have on file for you.

C. Correct Your Information

If your data is incorrect, you can ask us to correct it.

D. Data Portability

You may request a copy of your personal data or ask us to send it to another company.

E. Opt-Out of Marketing

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any promotional emails.

F. Limit Use of Sensitive Information

If applicable, you can direct us to limit the use of certain sensitive personal information.

If you wish to exercise any of these rights, please contact us using the details below. We will respond to your requests in accordance with applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our Site, and the revised policy will be effective as soon as it’s available. Please review it periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you'd like to exercise your rights, please get in touch with us at: cs@kan-del.com

 

If applicable, you can direct us to limit the use of certain sensitive personal information.

If you wish to exercise any of these rights, please contact us using the details below. We will respond to your requests in accordance with applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our Site, and the revised policy will be effective as soon as it’s available. Please review it periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you'd like to exercise your rights, please get in touch with us at:

Kan-Del, LLC
cs@kan-del.com

By using our Site and Services, you consent to the practices outlined in this Privacy Policy.